FAQ

FREQUENTLY ASKED QUESTIONS

What can you do ?

We have over 20 years experience in the military and workwear protective industry as well as extensive products professional knowledge in all items we making . Therefore,we are providing you with the high quality products along with informative customer service to raise your awareness on what we supply and for your own safety. Our products are diverse and varied, which including camouflage fabrics, woolen uniform fabrics, workwear fabrics, military uniforms, combat belts ,caps, boots, T-shirts and Jackets. We could supply the OEM and ODM service.

Why choose you to cooperate ?

1. Quality Assurance:
Our factories have the whole supply chains from advanced Spinning to weaving machines, from the bleaching to dyeing & printing equipments, and from CAD designs to the sewing uniforms equipments, we have the own laboratory and technicians monitored every step of production in real time, QC department made the final inspection, which can keep our products always passed the test requirements come from the different Countries' military and police .

2. Price Advantage:
We have the whole supply chains from the raw materials to the finished uniforms , we could control the costs in the cheapest level .

3. Payment Flexible:
Beside T/T and L/C payment , we also welcome the payment from Trade Assurance order through Alibaba. It can protect the buyer’s funds safety.

4. Traffic Convenient:
Our city very close to the Ningbo and Shanghai Seaport, also near to the Hangzhou and Shanghai Airport , which could assure the goods delivery to the buyer’s warehouse fast and in time.

How can I get a price quote?

Please leave your message on our website with your detailed requirement or enquiry, and don’t forget to write your correct e-mail address and contact phone. We will quote you the price by e-mail immediately.

Also welcome you to send directly e-mail to us : johnson200567@btcamo.com

How about your MOQ ( Minimum order quantity ) ?

5000Meters each color for military fabrics, we also could make for you less than MOQ for the trial order .

3000Sets each style for military uniforms , we also could make for you less than MOQ for the trial order .

Can we get one free sample for reference ?

Glad to send one of available sample for free of charge . New customers need to pay express fees, and we will refund when customer place a trial order .

If customer need the same specification sample or same color sample as the buyer specified , which customer need to pay the sampling charge as discussed , when customer place an order of bulk production, we will refund this sampling charge.

How to confirm the product quality before order ?

We could send you free sample which we are available for your checking the quality.

Also you could send your original sample to us, then we will make the counter sample for your approval before placing the order.

What’s your packing method ?

For military fabrics : One roll in one polybag, and outside cover the P.P. Bag. Also we could pack according to your requirement .

For military uniforms : one set in one polybag, and every 20 sets packed in one carton. Also we could pack according to your requirement .

What is your terms of payment ?

T/T payment or L/C at sight.  Also we could negotiate each other in details.

How long will be my goods ready for shipment ?

Different products have different producing period . As usual, 15-30 working days .

How to solve the quality problems after sales?

 (1) Take photos of the problems and send to us.

(2) Take videos of the problems and send to us.

(3) Send back the physical problem fabrics by express to us. After we confirm the problems, such as caused by machine, dyeing or printing, etc, Within three days, we will draw up the satisfied program for you .

WELCOME TO WORK WITH US

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